Q: What's your major products?
A: Our major products encompass a wide range including oil-immersed transformers, dry-type transformers, transformer substations, high and low voltage switchgear, and a variety of low-voltage electronic components.
Q: Can your product be customized? A: Absolutely! We understand that different countries and regions have specific voltage, frequency, and other transformer requirements. Therefore, we offer customization options to tailor our products to your exact specifications.
Q: When can I get the price?
A: Typically, we provide a quote within 24 hours of receiving your inquiry, ensuring a prompt response to your needs.
Q: What about lead or shipping time? A: Lead time is contingent upon your order quantity, generally fulfilled within 15 days upon receipt of advance payment, ensuring timely delivery.
Q: What is the price of shipping?
A: Shipping costs vary depending on the port of delivery, and we strive to provide competitive rates tailored to your logistical needs.
Q: Do you offer guarantee for the products?
A: Absolutely! We are proud to provide a minimum of one year guarantee for every single one of our transformers, ensuring peace of mind and reliability for our valued customers.
Q: What sets you apart from the competition? What is your unique advantage?
A: With an impressive 15 years of industry experience, we boast state-of-the-art production equipment and unwavering quality that you can depend on. Our delivery speeds are exceptional, and we are dedicated to offering professional, efficient, and courteous service. As a special gesture, we even offer some complimentary parts to enhance your experience with us.