Q: What are your major products?
A: Our major products include oil-immersed transformers, dry-type transformers, transformer substations, high and low voltage switchgear, and a comprehensive range of low-voltage electronic components, all designed to meet diverse industry needs.
Q: Can your product be customized? A: Absolutely! Recognizing the variations in voltage, frequency, and other specifications across different regions and countries, we offer customization options for our transformer products to meet your specific requirements.
Q: When can I expect to receive a price quote?
A: We pride ourselves on our prompt service and typically provide a detailed quote within 24 hours upon receiving your inquiry.
Q: What is the expected lead time or shipping duration? A: The lead time is contingent upon the quantity of your order, generally fulfilling orders within 15 days upon receipt of advance payment, ensuring timely delivery to meet your project timelines.
Q: How much does shipping cost?
A: Shipping costs are variable and depend on the designated port of delivery, allowing us to offer competitive pricing tailored to your logistical requirements.
Q: Do you offer guarantee for the products?
A: Absolutely! We proudly provide a guarantee of at least one year for all our superior-quality transformers, ensuring peace of mind and confidence in every purchase.
Q: What are your competitive advantages?
A: With 15 years of industry-leading experience and cutting-edge production equipment, we ensure stable and premium quality. Our swift delivery times paired with our professional, attentive, and prompt customer service set us apart. Additionally, we offer some complimentary parts to further enhance your experience with us.