Q: What's your major product lineup?
A: Our portfolio features oil-immersed transformers, dry-type transformers, transformer substations, high and low voltage switchgear, and an array of sophisticated low-voltage electronic components.
Q: Can your products be customized to specific needs? A: Absolutely! We recognize the diverse voltage, frequency, and special transformer requirements across different regions and are delighted to customize our offerings to meet your precise specifications.
Q: When can I expect a price quote?
A: Our dedicated team typically provides a detailed quote within 24 hours of receiving your inquiry, ensuring prompt service.
Q: What is your estimated lead or shipping time? A: Lead time is dependent on the order quantity. Generally, we ensure delivery within 15 days following the receipt of advance payment.
Q: How is the shipping cost determined?
A: Shipping costs fluctuate based on the port of delivery, ensuring a tailored and competitive pricing strategy.
Q: Do you offer a guarantee for the products?
A: Absolutely! We proudly offer a comprehensive guarantee of at least one year for every transformer in our exceptional lineup.
Q: What sets you apart? What are your advantages?
A: With over 15 years of unparalleled expertise, our state-of-the-art production equipment ensures unmatched quality and reliability. Enjoy the benefits of swift delivery and experience our professional, courteous, and prompt service. Plus, we provide complimentary parts to enhance your satisfaction.