Q: What are your major products?
A: Our premier offerings encompass oil-immersed transformers, dry-type transformers, comprehensive transformer substations, high and low voltage switchgear, and a variety of high-quality low-voltage electronic components.
Q: Can your products be customized? A: Absolutely! Recognizing varying voltage, frequency, and other specifications across different regions, we offer customization to align with your precise requirements.
Q: When can I expect to receive a price quote?
A: Typically, we provide a detailed quote within 24 hours after receiving your inquiry, ensuring a swift response to your needs.
Q: What is the expected lead or shipping time? A: Lead time is contingent on the order quantity; however, we generally ensure delivery within 15 days upon receiving the advance payment.
Q: What are the shipping costs?
A: Shipping costs vary based on the delivery port, and we ensure competitive pricing tailored to your location.
Q: Do you offer a guarantee for your products?
A: Absolutely! We are proud to provide a comprehensive guarantee of at least one year for all of our high-quality transformers, ensuring peace of mind and reliability.
Q: What sets you apart in the industry?
A: With an impressive 15 years of industry experience, we boast state-of-the-art production equipment, ensuring stable quality across all products. We offer swift and efficient delivery, coupled with professional, exceptional, and prompt service. Moreover, we provide some complimentary parts to enhance your experience with us.